NOTE: If this is a Life Threatening Emergency, Please call 911. If this is an Emergency Service Request, Please call (314) 862-7080. Are there pets in the apartment? No, there are no pets.Yes, there are pets. Is this the first request you have made regarding this issue? Yes, this is my first request.No, I have made this request before. Do we have your permission to enter your apartment to address this issue? Yes, you have my permission.No, please contact me before entering. Do we have your permission to enter your apartment to address this issue? Yes, you have my permission.No, please contact me before entering. Please describe the issue in as much detail as possible so we can assist you as quickly as possible.